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We're here for you, anytime, every time.

When you choose Blackboard Student Services, you’ll have an experienced, committed client care team at your service. You can count on us to be responsive, accountable, and flexible. From implementation and integration to quarterly reviews and onsite visits to our operations centers, we are here to support you 24/7/365.

From the moment our partnership begins, you’ll be assigned an account team with specific expertise serving institutions just like yours. Your team will include an account manager, account executive, and an onsite management team in the contact center. And of course, if needed, you’ll have access to executive support.

Your client care team will guide and support you through:

  • Implementation
  • Training and Quality Assurance
  • Reporting and Analytics
  • Customized Quarterly Reviews

We also welcome the opportunity to work with you through:

Onsite Visits to Our Operations Center
Our clients often find extreme value in visiting our operations centers. They get to see first-hand what their extended teams do on a daily basis. Plus, they can participate in training efforts and quality reviews. Let us know  if you’re interested in a visit to our Kentucky or Texas campuses.

Client Advisory Programs
Your opinion matters. If you’re interested in participating in feedback sessions, focus groups and other client advisory programs, sign up today.

Marketing Partner Programs
We are always looking for clients who like to share their partnership stories. Email us if you are interested in joining us for conference presentations, webinars, case studies or other thought leadership activities.

 
 

Reach a Rep

Talk to a Blackboard Student Services Representative today