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Blackboard Partnerships™ Program FAQ

Prospective Partners

  1. How do I become a partner?
    To become a partner, complete the Blackboard Partnerships™ program registration form. Please include as much detail as possible before submitting. A Blackboard Partnerships Team representative will contact you within 48 hours of receiving your inquiry.

  2. What are the different partnership levels?
    There are four partnership levels: Building Block, Signature, Premier, and Strategic—each designed to make a significant impact on learning and on your business goals.

  3. Does each platform have its own partnership program?
    There are currently partner programs for the following platforms: Blackboard Learn™, Blackboard Transact™, Blackboard Collaborate™, Blackboard Mobile™, Blackboard Connect™ and Blackboard Student Services™.

  4. How much does it cost to become a partner?
    There is different pricing for each partner level and Blackboard platform. Please contact the Blackboard Partner Team for specific information.

  5. Is there a discounted price for non-profit organizations?
    Yes. Contact the Blackbard Partner Team at bbpartnerteam@blackboard.com for more information.

  6. Who do I contact to follow up with my partnership inquiry or application?
    If, after 72 hours, you have not heard from a Blackboard representative, please contact the Blackboard Partner Team.

  7. How long does it typically take to process inquiries or applications?
    Processing inquiries may take up to 48 hours. Application processing typically takes 3-5 business days.

  8. Do Partners have access to special resources?
    Of course! Partners have access to resources such as a New Partner Start-up Kit with instructions on how to set up your development server, a free online Blackboard Building Block training course for developers, and a how-to guide for creating a profile on Blackboard Extensions. Partners also have access to a marketing toolkit containing a public relations guide, newsletter guidelines, and other helpful material.

  9. Who currently partners with Blackboard?
    From global leaders to innovative thinkers, we have an impressive list of partners. View our Extensions Catalog.

Current Partners

  1. How do I create my partner and building block profile on Blackboard Extensions?
    Please go to the Blackboard Extensions admin site, log in with your Blackboard credentials and follow the instructions provided to create your partner or Blackboard Building Block profiles. If you cannot log in or forgot your log-in credentials, send a request to the Blackboard Client Operations Team. Contact the Blackboard Partner Team to receive detailed instructions on how to create your profile.

  2. Who do I contact for technical support?
    Contact information for technical support is dependent on your level of partnership. Please contact the Blackboard Partner Team for details.

  3. How can I promote my Blackboard partnership?
    There are many ways to promote your Blackboard partnership. Please consult the Partner Marketing Toolkit or your Blackboard Partner Manager for more information.

  4. What types of marketing/press materials do I need to show Blackboard before publishing?
    All press and marketing materials must be approved by Blackboard prior publishing. Please review the guidelines outlined in the Partner Marketing Toolkit before drafting your content. Send all materials to the Blackboard Partner Team for approval.

  5. How do I purchase additional Blackboard Learn, ANGEL or WebCT licenses?
    Adding Blackboard licenses is an easy process that you can complete online. Please contact the Blackboard Partner Team and express your interest in adding licenses to your membership.

Clients

  1. What are Blackboard Building Blocks?
    Blackboard Building Blocks are a set of integration tools that enable third-party and client developers to build added capabilities to the Blackboard Learn platform. This allows academic and commercial developers to build custom teaching and learning solutions.

  2. How do I install Blackboard Building Blocks?
    Blackboard Building Block applications are deployed as packaged files and can be installed through the System Administrator Panel user interface.

  3. Where can I find Blackboard Building Blocks?
    You can find Blackboard Building Blocks on the Blackboard Extensions site.

  4. Where can I find a list of current Blackboard partners?
    To search for existing Blackboard Partners, visit the Blackboard Extensions site and filter by Partner.

  5. How do I find and download a Blackboard Building Block, e-Pack or Course Cartridge?
    To find and download a Building Block, e-Pack or Course Cartridge, go to the Blackboard Extensions site and filter by Building Block, e-Pack or Course Cartridge.

  6. Who do I contact if I’m having technical issues with a Building Block built by a third party?
    If you have questions or are experiencing technical difficulties with a Blackboard Building Block, please contact the company or institution who developed the integration. You can find this information on the company’s profile listing on Blackboard Extensions.

  7. Who do I contact if I’m having trouble with a Blackboard-built Building Block?
    If you have questions or are experiencing technical difficulties with a Blackboard-built Building Block, please contact your System Administrator or Blackboard Account Manager.

  8. Who do I contact if I’m having technical difficulties with Blackboard?
    If you have questions or are experiencing technical difficulties with your Blackboard software, please contact your System Administrator or Blackboard Account Manager.

  9. Who currently partners with Blackboard?
    From global leaders to innovative thinkers, we have an impressive list of partnersrs. View our Extensions Catalog and our Extensions Resource Guide.

 
 

Become a Partner

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